Skip to main content
Routes
Destinations
EN
Login
Book now
Login
Book now
Frequently Asked Questions
Booking & Payment
How can I get a quote for my transfer?
When and how do I pay for my transfer?
What is your cancellation and refund policy?
Can I change my pickup time or date after booking?
Can we add an extra stop or waiting time along our route?
What if I need to add more passengers to my booking later?
Can I get a business invoice for my company?
Meeting your driver
When will I receive my driver's contact details?
Where do I meet my driver at Barcelona Airport (BCN)?
What happens if my flight is delayed?
What if passport control or customs takes a long time?
How will the driver contact me on the day of the transfer?
What happens if I am arriving by train and it is delayed?
Vehicles & Luggage
How much luggage fits in a standard Sedan?
Can I bring sports equipment like bicycles, skis, or snowboards?
Do you offer shared shuttle buses for large groups?
Can I request a specific vehicle model (e.g., Mercedes V-Class)?
What is the exact difference between a Van and a Van XL?
Special Requirements
Can I travel with my pet?
Do you provide child seats or booster seats?
Are your vehicles equipped for snowy conditions in Andorra?
What happens if the road to Andorra is closed due to weather or landslides?
Are your vehicles wheelchair accessible?